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How
does the Soft Touch Laser work? |
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The Soft Touch
Laser permeates the top layers of the skin, sending a message
to protein enzymes and cells. That message speeds up the cellular
metabolic process which activates our skin cells to produce more
ATP (cellular energy). ATP is the fuel our skin cells use for
repair and rejuvenation. Additionally, it increases the energy
available to the cell so it can absorb nutrients faster and more
effectively. For additional information, see
our Nulase Technology Page |
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Does
the Laser hurt? Will the laser burn my skin or cut my skin? |
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No. The Soft
Touch Laser is a patented low level laser device. The Soft Touch
Laser is non-evasive which means it does NOT cut or damage the
skin. Treatments are extremely comfortable and safe. |
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What
is the difference between the Soft Touch Laser and a laser
treatment at my doctor's office? |
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The Soft Touch
laser uses Low Level Laser Energy to stimulate a natural rejuvenation
process, improving your skins condition in a non-irritating,
non-invasive way. There is no irritation, redness or downtime
from the treatment. |
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I
currently have IPL treatments done at my local Day Spa. Is
it OK to use the Soft Touch Laser in partnership with these
procedures? |
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Yes. Wait a day
or two after you have had the procedure. The Soft Touch Laser
will help to speed up the healing process and keep collagen level
up, a desired effect from IPL treatments. |
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I
have dark skin, will the Soft Touch Laser work on darker skin? |
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Yes. Skin pigmentation
does not effect the results of the treatment that much. In some
cases longer periods of treatment time may be required for darker
skin types. |
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Is
the laser dangerous to use around my eyes? |
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No. Just use
caution not to look directly into the laser’s aperture. If you
accidentally glance into the laser light, you will be fine; no
harm will occur. Always follow directions and read warning stickers. |
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Are
there any side effects to using the Laser? |
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In over 30 years
of ongoing clinical tests, trials and studies, there have been
no reported short or long term side effects from low level laser
treatments of any kind. |
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How
often do I need to use the Laser? |
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For best results,
it is recommended to use the Soft Touch Laser once or twice a
day for about 3-10 minutes on the entire face either before or
after applying Regenerating Moisturiser. |
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What
is Laser-Enhanced Skincare? |
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Scientifically
formulated, Laser-Enhanced skin care is a daily three step system.
These exclusive formulations renew your skin's outer layer and
deliver restorative nutrients to the cellular level. Designed
to Enhance the effects of Soft Touch Laser, this complete skin
care system replenishes the youthful appearance of your skin. |
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What
is the Patented Delivery System in the Regenerating Moisturiser? |
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Most Anti-Aging cosmetics are not
absorbed sufficiently enough to stimulate a visible change in
our skin. Our patented delivery system encapsulates 12 synergistic
nutrients and delivers them deep within the skin’s cellular level.
Designed to assist the Soft Touch Laser on a cellular level to
improve the condition of your skin, for visible changes. |
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How
quick before I see my results? |
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On average, most people will see
a significant difference in their skin within one or two weeks,
in some cases after the first application and treatment. |
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How
do I use the complete system? |
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Simply follow the easy
to use directions. (1) Cleanse your face with the Nulase Foaming
Cleanser. (2) Exfoliate
your face with the Nulase Microderm Exfoliator. (3) Moisturise
your skin with the Nulase Regenerating moisturiser. A 3-10 minute
Soft Touch Laser treatment either right before or right after
applying Regenerating Moisturiser is best. |
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How
are your skincare products different from other ones. |
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Nulase Laser Enhanced Skin Care is
the first company to introduce natural elements with advanced
laser technology. Our Topical skincare products have been scientifically
developed and formulated to correspond and enhance the effects
of laser light therapy. |
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Will
this product help with a scar on my face? |
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Yes. When working with any type of
scarring, it is important to breakdown the scar tissue with Nulase
Microderm Exfoliator. |
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What
methods of payment do you accept? |
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We accept all major
credit cards, cheques and money orders. Credit card orders
may be placed by phone or online. Call 1300 685 273 for more
information. |
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What
should I do if my laser malfunctions? |
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We offer a 2 year warranty on the
Soft Touch Laser. Simply call or email
customer support and we will be happy to assist you. |
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How
quick will my products arrive and how much is shipping? |
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We ship within Australia
and New Zealand via Express Post.
Orders are usually delivered within 1 to 2 working days from place order and
credit card authorisation approvals. Delivery costs $19.95. |
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I
think my product should have arrived by now. What should I
do? |
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Simply call Nulase Australia
on 1300 685 273. We will be more than happy to track the package
and verify any
delays or problems. |
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Are
your products guaranteed to give me results? |
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We stand behind our
products 100%, so much that we offer a 30 day money back guarantee.
If you are
dissatisfied in any way, simply return your laser for a refund. |
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How
can I contact your company? |
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You have several options. You can
contact us by mail, telephone, email or fax. Click
here for complete contact information |
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I
have a question that is not listed on your website. |
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Simply contact us, and a customer
service representative will be more than happy to assist you. Click
here for complete contact information |
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I
am very happy with your products and I want to share my story! |
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We love positive feedback
from our customers! To share your Nulase success story with our
customers please email us at success@nulase.com.au |
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What
if I want to return my product? |
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We stand behind our
products 100%, therefore we offer a 30 day money back guarantee.
If you are not 100% satisfied with our products, please contact
Nulase Australia on 1300 685 273 and we will issue with a Return
Authorisation Number (RA Number). Simply return all elements
that were with your original order along
with your
original sales receipt and the RA number. Mail your return with
the RA number clearly marked to:
Attention : Returns
Nulase Australia
36 Ryan Place
Beacon Hill NSW 2100

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