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How does the Soft Touch Laser work?
Does the Soft Touch Laser hurt?
What is the difference between the Soft Touch Laser and a laser treatment at my doctor's office?
I currently have IPL (Intense Pulse Light) treatments done at my local Day Spa. Is it OK to use the Soft Touch Laser in partnership with these types of procedures?
I have dark skin, will the Soft Touch Laser work on darker skin?
Is the laser dangerous to use around my eyes?
Are there any side effects to using the Soft Touch Laser?
How often do I need to use the Soft Touch Laser?
 
What is Laser Enhanced Skin care?
What is the Patented Delivery System in the Regenerating Moisturiser?
How quick before I see my results?
How do I use the complete system?
Will these products help with a scar on my face?
 
What methods of payment do you accept?
 
What should I do if my laser malfunctions?
How quick will my products arrive and how much is shipping? Do you ship Internationally? What methods do you use?
I think my product should have arrived by now. What should I do?
Are your products guaranteed to give me results?
 
How can I contact your company?
I have a question that is not listed on your website.
I am very happy with your product and want to share my story!
What if I want to return my product?


How does the Soft Touch Laser work?
The Soft Touch Laser permeates the top layers of the skin, sending a message to protein enzymes and cells. That message speeds up the cellular metabolic process which activates our skin cells to produce more ATP (cellular energy). ATP is the fuel our skin cells use for repair and rejuvenation. Additionally, it increases the energy available to the cell so it can absorb nutrients faster and more effectively. For additional information, see our Nulase Technology Page

Does the Laser hurt? Will the laser burn my skin or cut my skin?
No. The Soft Touch Laser is a patented low level laser device. The Soft Touch Laser is non-evasive which means it does NOT cut or damage the skin. Treatments are extremely comfortable and safe.

What is the difference between the Soft Touch Laser and a laser treatment at my doctor's office?
The Soft Touch laser uses Low Level Laser Energy to stimulate a natural rejuvenation process, improving your skins condition in a non-irritating, non-invasive way. There is no irritation, redness or downtime from the treatment.

I currently have IPL treatments done at my local Day Spa. Is it OK to use the Soft Touch Laser in partnership with these procedures?
Yes. Wait a day or two after you have had the procedure. The Soft Touch Laser will help to speed up the healing process and keep collagen level up, a desired effect from IPL treatments.

I have dark skin, will the Soft Touch Laser work on darker skin?
Yes. Skin pigmentation does not effect the results of the treatment that much. In some cases longer periods of treatment time may be required for darker skin types.

Is the laser dangerous to use around my eyes?
No. Just use caution not to look directly into the laser’s aperture. If you accidentally glance into the laser light, you will be fine; no harm will occur. Always follow directions and read warning stickers.

Are there any side effects to using the Laser?
In over 30 years of ongoing clinical tests, trials and studies, there have been no reported short or long term side effects from low level laser treatments of any kind.

How often do I need to use the Laser?
For best results, it is recommended to use the Soft Touch Laser once or twice a day for about 3-10 minutes on the entire face either before or after applying Regenerating Moisturiser.

What is Laser-Enhanced Skincare?
Scientifically formulated, Laser-Enhanced skin care is a daily three step system. These exclusive formulations renew your skin's outer layer and deliver restorative nutrients to the cellular level. Designed to Enhance the effects of Soft Touch Laser, this complete skin care system replenishes the youthful appearance of your skin.

What is the Patented Delivery System in the Regenerating Moisturiser?
Most Anti-Aging cosmetics are not absorbed sufficiently enough to stimulate a visible change in our skin. Our patented delivery system encapsulates 12 synergistic nutrients and delivers them deep within the skin’s cellular level. Designed to assist the Soft Touch Laser on a cellular level to improve the condition of your skin, for visible changes.

How quick before I see my results?
On average, most people will see a significant difference in their skin within one or two weeks, in some cases after the first application and treatment.

How do I use the complete system?
Simply follow the easy to use directions. (1) Cleanse your face with the Nulase Foaming Cleanser. (2) Exfoliate your face with the Nulase Microderm Exfoliator. (3) Moisturise your skin with the Nulase Regenerating moisturiser. A 3-10 minute Soft Touch Laser treatment either right before or right after applying Regenerating Moisturiser is best.

How are your skincare products different from other ones.
Nulase Laser Enhanced Skin Care is the first company to introduce natural elements with advanced laser technology. Our Topical skincare products have been scientifically developed and formulated to correspond and enhance the effects of laser light therapy.

Will this product help with a scar on my face?
Yes. When working with any type of scarring, it is important to breakdown the scar tissue with Nulase Microderm Exfoliator.

What methods of payment do you accept?
We accept all major credit cards, cheques and money orders. Credit card orders may be placed by phone or online. Call 1300 685 273 for more information.

What should I do if my laser malfunctions?
We offer a 2 year warranty on the Soft Touch Laser. Simply call or email customer support and we will be happy to assist you.

How quick will my products arrive and how much is shipping?
We ship within Australia and New Zealand via Express Post. Orders are usually delivered within 1 to 2 working days from place order and credit card authorisation approvals. Delivery costs $19.95.

I think my product should have arrived by now. What should I do?
Simply call Nulase Australia on 1300 685 273. We will be more than happy to track the package and verify any delays or problems.

Are your products guaranteed to give me results?
We stand behind our products 100%, so much that we offer a 30 day money back guarantee. If you are dissatisfied in any way, simply return your laser for a refund.

How can I contact your company?
You have several options. You can contact us by mail, telephone, email or fax. Click here for complete contact information

I have a question that is not listed on your website.
Simply contact us, and a customer service representative will be more than happy to assist you. Click here for complete contact information

I am very happy with your products and I want to share my story!
We love positive feedback from our customers! To share your Nulase success story with our customers please email us at success@nulase.com.au

What if I want to return my product?
We stand behind our products 100%, therefore we offer a 30 day money back guarantee. If you are not 100% satisfied with our products, please contact Nulase Australia on 1300 685 273 and we will issue with a Return Authorisation Number (RA Number). Simply return all elements that were with your original order along with your original sales receipt and the RA number. Mail your return with the RA number clearly marked to:

Attention : Returns
Nulase Australia
36 Ryan Place
Beacon Hill NSW 2100

 
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